Clients’ Experience with FCES: Widespread Satisfaction Tempered with Suggestions for Improvement

Use of Extension Services

The Florida Cooperative Extension Service (FCES) provides a variety of information to clients throughout the state. In order to determine the extent of client satisfaction, the FCES conducts an annual survey. The survey was sent to a sample of clients who have received educational information between March and July, 2017. A total of 1,202 participants responded, and 94.9% of Extension clients reported that they were satisfied or very satisfied with the overall services provided. Many Extension clients also shared suggestions for improving services, including improved communication, increased advertising, and increased availability for some classes. In this five-page document from the UF/IFAS Department of Agricultural Education and Communication, Glenn D. Israel and Tiffany Henderson summarize the results of the survey and provide recommendations for how to improve Extension’s services.

Promoting Ag Awareness through Commodity Fact Sheets

Figure 1. Watermelon Fact Sheet to support Ag Awareness Efforts.

Increasing public awareness of Florida agriculture is a vital step in motivating the public to support agriculture. A basic understanding of Florida’s agricultural products, their impacts on the economy and the environment, and their availability contributes to Extension’s mission to sustain and enhance quality of life. This three-page publication outlines a series of fact sheets with infographics related to specific Florida agricultural commodities. These fact sheets are intended to be visually appealing while presenting an overview of the commodity and its role in Florida agriculture. Written by Kathryn A. Stofer, Jessica Sullivan, Joy Rumble, and Libbie Johnson and published by the Department of Agricultural Education and Communication.